TuffOps HVAC · Built for HVAC teams

Pricing you can plan around.

Keep your equipment, field work and office connected. Pay per field technician, with office and dispatch users included on every plan.

Prices in USD per month. No office-seat cap. Subscription term, setup scope and any additional fees are confirmed in your written quote.

Core

Organize everyday HVAC service.

$59 USD / field tech / month

Office & dispatch users included. No seat cap.

For teams bringing customer, equipment and job records together.

Book a demo
  • Customer and equipment records
  • Unit history, photos and notes
  • QR service requests from the unit
  • Job scheduling and basic mobile work orders
  • Estimates, online approvals and invoices
  • Email notifications and basic reminders

Optional Comply add-on: $15 USD / field tech / month.

Compare plan details ↓

Premiere

Bring installation evidence together.

From $99 USD / field tech / month

Office & dispatch users included. No seat cap.

For teams that need AHRI, warranty packets and advanced operational controls.

Book a demo
  • Everything in Pro
  • AHRI matching and certificate workflows
  • Warranty registration packet preparation
  • Customer portal refrigerant-record visibility
  • Read-only API access
  • Operational controls and scoped rollout support

Final subscription and implementation scope are confirmed in your written quote.

Compare plan details ↓

Compare what is included

Choose the workflow your team needs. On smaller screens, scroll the table horizontally to see every plan.

Included Not included Available with setup; fees apply
TuffOps HVAC plan features and configuration requirements
Workflow Core Pro Premiere
Office & dispatch users UnlimitedNo extra seat fees UnlimitedNo extra seat fees UnlimitedNo extra seat fees
Equipment records, unit history, photos & notes Included Included Included
QR unit pages & service requests Included Included Included
Job scheduling & basic mobile work orders Included Included Included
Estimates, online approvals & invoices Included Included Included
Email notifications & basic reminders Included Included Included
Linked equipment groups & equipment-aware checklists Not included Included Included
Technician sign-off & customer acknowledgment Not included Included Included
Customer portal & QuickBooks integration Not included Included Included
Inventory, document vault & vendor records Not included Included Included
Dispatch routing, location & ETA updates Not included IncludedSetup required IncludedSetup required
SMS, WhatsApp & field payment options Not included Available with setup; fees apply Available with setup; fees apply
Comply refrigerant recordkeeping +$15/ field tech / month
Optional add-on		 Included Included
AHRI matching & warranty packet automation Not included Not included IncludedSetup required
Refrigerant records in the customer portal Not included Not included IncludedConfigured access
Read-only API & advanced controls Not included Not included Included
Custom integrations & manufacturer submission workflows Separately scoped Separately scoped Separately scoped

Included features may require configuration, supported devices or connected accounts. Payment processing and messaging usage are charged separately. We confirm availability for your market and workflow before signup.

Illustrative TuffOps customer portal with equipment, work orders and customer records. Customer portal access is included in Pro and Premiere.

Customer portal preview · Included in Pro and Premiere.

Plan the rollout

Know what happens after the demo.

Review your workflow

Walk through a typical HVAC job, the equipment you service and the people who need access.

Confirm scope and cost

Your written proposal separates the subscription, data imports, training, integrations and any one-time or usage charges.

Agree the rollout

Set responsibilities and a launch plan that fits your team. Custom integrations and manufacturer submission workflows require an agreed scope.

Questions before you choose a plan

Who counts as a paid field technician?

A field technician is a user who performs service or installation work in the field. A person who regularly works both in the office and in the field counts as a field technician. Office-only and dispatch users are included without a seat cap. Your quote confirms the paid seat count and any minimum subscription.

Can office and dispatch users have their own accounts?

Yes. Office-only and dispatch users are included at no additional seat charge on every plan, with no seat cap. Give each person their own account and appropriate permissions.

Can Core technicians use TuffOps on a phone?

Core includes access to basic mobile work orders and job records. Pro adds equipment-aware checklists, technician and customer signatures, dispatch visibility and other guided field workflows. We will show the experience included in your plan during the demo.

Which plans include refrigerant recordkeeping?

Comply is a $15 USD per field technician per month add-on to Core and is included in Pro and Premiere. It supports refrigerant records, leak-rate calculations, repair and verification tracking, and exports. It supports compliance work; it does not guarantee compliance.

Are warranty packets and AHRI workflows included?

AHRI matching, certificate workflows and warranty registration packet preparation are included in Premiere and require configuration. Preparing a packet is different from submitting it to a manufacturer. Any manufacturer-specific submission automation is separately scoped and confirmed before purchase.

What does “From $99” mean?

Premiere starts at $99 USD per field technician per month. The written quote identifies any recurring charges for your agreed rollout, support or integration requirements. One-time implementation and migration charges are listed separately; custom work is not an unlimited inclusion.

Is there a contract, and how do cancellations work?

The subscription term, renewal arrangements and cancellation notice are confirmed in your written proposal before you sign up. A monthly price describes the billing rate, not a promise that every agreement can be cancelled month to month. Ask us to quote the commitment that fits your team.

What costs are separate from the subscription?

Applicable taxes, payment processing, messaging usage and any separately scoped services are outside the subscription prices shown here. Your proposal identifies setup, migration, integration and support scope, along with any applicable charges or allowances.

Do you help with setup and data migration?

We review your existing customer, equipment and item data, agree the import and configuration scope, and plan training before rollout. Your proposal states what is included, any one-time charges, and who is responsible for each step.

What does QuickBooks integration include?

Pro and Premiere include supported QuickBooks integration workflows. We confirm your QuickBooks edition, the records to sync, the direction of sync and the setup requirements during the demo. Third-party subscriptions and custom integration work are separate.

Bring us one typical service job.

We will show how it works in TuffOps, identify the plan that fits, and outline your team’s subscription and setup costs.

Book a demo