Start with your team
Six technicians, one dispatcher, one bookkeeper. The useful question is what it costs to give all eight people the workflows they need to run the HVAC company.
A headline monthly rate is only part of the answer. Compare the same team, the same workflows, and the same contract period in every quote. This guide shows TuffOps pricing and the questions to take to other providers; it does not estimate competitors' current prices.
What that team costs on TuffOps
| Plan | Six field technicians / month | Office and dispatch | Refrigerant recordkeeping |
|---|---|---|---|
| Core | $354 USD | Included, no seat cap | Optional Comply: +$90/month for six techs |
| Core + Comply | $444 USD | Included, no seat cap | Included in this example |
| Pro | $474 USD | Included, no seat cap | Included |
| Premiere | From $594 USD | Included, no seat cap | Included |
These subscription examples use $59, $79, and from $99 USD per field technician per month. Comply is $15 per technician per month on Core. Taxes, payment processing, messaging usage, and any separately scoped implementation or integration work are excluded. The written quote confirms billing frequency, commitment, any minimums, and final scope. See the current plan details.
Choose around the work your team needs
Core brings customer and equipment records, QR service requests, basic mobile work orders, estimates, approvals, and invoices together. Pro adds guided field workflows, signatures, linked equipment, dispatch tools, the customer portal, QuickBooks integration, and Comply. Premiere adds AHRI workflows and warranty-packet preparation, plus advanced controls and read-only API access.
A team that needs refrigerant recordkeeping can add Comply to Core. A team that also needs linked equipment, guided checklists, or the customer portal should compare Pro. Manufacturer submission automation and custom integrations must be scoped separately; a prepared warranty packet is not a completed OEM registration.
Ask every provider for the same cost breakdown
| Cost to confirm | What to ask for in writing |
|---|---|
| Seats and roles | Six field technicians and two office users. Include any minimums, seat caps, owner access, and the cost of adding another dispatcher. |
| HVAC workflows | The exact plan and add-ons needed for equipment history, linked systems, checklists, refrigerant records, and warranty work. |
| Implementation | Data import, mapping, setup, training, support, and any customer work required before launch. |
| Integrations | Accounting edition, sync direction, supported records, connection fees, and who resolves failed syncs. |
| Usage fees | Payment processing, SMS, WhatsApp, phone services, storage, or other metered charges. |
| Commitment | Billing frequency, contract length, renewal pricing, cancellation terms, data export, and early exit charges. |
Keep different kinds of software in separate comparisons
For an HVAC-focused product, ask how its equipment and service workflows fit your company. For a broader field-service product, ask which HVAC capabilities are native, which require add-ons, and which still depend on manual records. Compare the quoted configuration, not just the vendor's category or a feature checkmark.
For P3, ServiceTitan, FieldEdge, and any broader field-service alternatives on your shortlist, request the same written breakdown above. If a price or inclusion is not public, mark it as quote-required rather than filling the gap with an estimate.
Use one real job in every demo
- Start with a customer's service request for a particular unit.
- Schedule a technician and open the equipment's previous service history.
- Complete the checklist, photos, signatures, and any refrigerant records your work requires.
- Turn the approved work into an invoice and show the accounting handoff.
- Find that visit again from the unit and from the customer's record.
Ask who enters each piece of information and where it must be entered again. That gives you a more useful comparison than an unverified claim that one product does everything.
Compare the first year and the renewal year
For a twelve-month comparison, add twelve months of subscription and expected usage costs, then add one-time setup and required integration charges. Calculate the renewal year separately so an introductory discount does not hide the ongoing cost. This comparison period does not imply a twelve-month TuffOps contract.
Bring your team size, required workflows, and existing quote to a TuffOps demo. We can show where the product fits and give you a written scope to compare.
Get a real number for your shop
Tell us your field team size and the workflows you need. We'll walk through the fit and prepare a written quote with the scope and costs clearly separated.
Book a pricing walkthrough